Return Period: Customers may return items within a specific time frame, such as 30 days, from the delivery date.
Condition of Item: Items must be unused, in original condition, and in their original packaging.
Custom Products: Since Jesus at Heart offers custom-engraved pendants, personalized items may only be eligible for return if they are damaged, defective, or incorrect.
Proof of Purchase: A receipt or order number would be required for processing the return.
Refund Method: Refunds could be offered to the original payment method or as store credit.
Exchanges: An exchange may be granted if a client receives the incorrect product.
